Options allow your customers to make choices about which aspects of your product they would like to suit their needs. Before starting to upload an option take a look at these instructions to decide if the option is necessary.
If your product offers a very different experience, a new product instead of an option needs to be created. Your option might get rejected if this is not adhered to.
To add an option:
- Go to Manage > Products
- Click the product title to access the product page:
- On the left-hand side menu click + Create new option.
Option title:
Note that the option title field will only appear if there is more than one option in the product. If this is not the case, the option title be will automatically set to the same title of the product. If there is more than one option, clearly specify how this option differs from the standard product set-up.
To ensure maximum clarity, add option titles following the same format so that customers can clearly read and understand the difference between multiple options. Go back to the existing options and edit them as well. They should be as easy to scan and compare as possible.
- 1-Day Admission Ticket/2-Day Admission Ticket
- Early Departure without Pickup/Early Departure with Pickup/Late Departure with Pickup/Late Departure without Pickup
- 2-Hour Sunset Zodiac Whale Watch from Baie-Ste-Catherine/2-Hour Morning Zodiac Whale Watch from Baie-Ste-Catherine
Option reference code:
Create an individual code to help you refer to this option. This will not be seen by customers.
Option description:
They are not necessary unless option titles cannot explain the difference between options.
Some rare cases where option descriptions are needed are when inclusions drastically vary per option, and it cannot be clearly displayed in inclusions and option titles.
Activity setup:
From the drop-down list, select the languages your tour can be taken in.
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Your selected language should appear in a grey textbox underneath once selected.
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Repeat for all the other languages if applicable.
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To delete a language added by mistake, click on the "X" in the grey text.
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To open the section where you can add guide materials (“Audio guides and headphones” and “Information booklets”) toggle to yes, and proceed with completing the fields:
Is this a private activity?
Select the correct information depending on whether only one group or person can participate in the activity. If this is the case, the activity is private.
Will the customer skip the line?
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Select ‘Skip the line to get tickets' if your customer doesn’t have to wait in line to exchange their voucher for the tour ticket.
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Select ‘Skip the line through a separate entrance’ if your customer is allowed to enter the attraction through an entrance that isn’t the main entrance.
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Select 'Express security check' if your customer still has to have a security check but can go straight to the front of the line to have this done.
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Select 'Express elevators' if your customers can avoid using the stairs and other busier elevators.
Is the activity wheelchair accessible?
Select Yes or No depending on your product.
Duration or validatity
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Check the tickbox 'It lasts for a specific amount of time' if your product runs for a set number of hours or minutes.
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From the drop-down menu select the duration of your product.
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Check the tickbox 'Customers can use their ticket anytime during a certain period (validity)' if your product can be used within a timeframe.
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From the drop-down menu select the timeframe.
Remember to click on the “Save” button to the right before you leave the page.