Go beyond the basics and create comprehensive listings that address traveler concerns and set clear expectations. Enhance your product listings with additional details like important precautions and limitations, safety guidelines and any other information customers need to know before booking or participating in your activity.
Please note that all the fields on this page are optional.
When we think about “Extra information”, we mean to answer the following questions:
- Who is this activity not suitable for?
- What’s not allowed?
- What is the pet policy?
- What mandatory items must the customer bring with them?
Who is this activity not suitable for?
1. In the search bar, type in any important information the customer should know.
2. Follow the examples to understand which field is for which kind of information.
3. From the drop-down list, select the information you are searching for by ticking the box.
1. In the search bar, type in any items that customers aren’t allowed to have while using your product.
2. From the drop-down list, look for the prohibited item you are searching for and tick the box of the selected one(s):
What is the pet policy?
If the activity has a pet friendly policy, tick the box to confirm:
What mandatory items must the customer bring with them?
1. In the search bar, type in any items that customers should take with them during the activity
2. From the drop-down list, select the items you are searching for by ticking the box.
Add custom information before booking
This section impacts if the customer will be able to participate in the activity. It is the practical information that the customer needs to know before booking.
Use bullet points to list any extra information customers need to know, for example:
- Insurances customers need to have to participate in the tour
- Appropriate clothing to wear and clothing items they should bring
- Documents, such as passports, they might need
Do: Wear comfortable shoes as there will be a lot of walking on uneven surfaces.
How can customers contact you in case of an emergency?
The phone number reported in this section will appear on the voucher.
- Select your desired country and area code.
- On the right-hand side box, enter your emergency contact number.
- Save by clicking on Continue.
Customers who have booked your product will receive an email voucher which already includes: your tour title and summary, tour inclusions, exclusions, additional information, pick up information, and the name of your company, including your phone number and e-mail address as provided in your profile.
The voucher is your chance to give them information that they will need to know after booking but before using your product. Phone numbers, email addresses, and the meeting point do not need to be written here.
In the blank space provided, type short sentences with additional information for the voucher.
Watch this instructional video to learn about how to set “Extra Information”
Check out the other videos in this series: Getting Started on GetYourGuide.
Get started: Start creating.
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