Read this to learn how to navigate and understand the Bookings for Payout page in your supplier portal.
What is the Bookings for Payout Page?
This guide will help you track your earnings and expected payments, whether you receive payments bi-weekly or monthly. The key details include:
- Your Balance: Total amount from completed bookings that have been invoiced but not yet paid.
- Next Payout: Amount you'll receive in your next payment, including active bookings, cancellation compensations, and adjustments processed by the 25th of the current month.
Important: This page is for Supply Partners paid based on travel date. If you're paid based on checkout date, refer to your invoices and payment confirmations.
Where to Find the Bookings for Payout Page
- Navigate to the Supplier Portal.
- Go to the Finance section to access the Bookings for Payout page.
Understanding "Your Balance"
- What it shows: Displays the total amount of all generated but unpaid invoices.
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Why it often shows 0:
- No unpaid invoices.
- Most recent invoice has been paid.
- No new invoice generated yet.
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When it updates:
- Monthly Payment Supply Partners: Updates once per month when your invoice is generated (usually on the 1st or 2nd).
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Bi-weekly Payment Supply Partners: Updates twice per month with each invoice generation.
- Returns to 0 once your invoice status is "paid."
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Multiple unpaid invoices: Shows the sum of all unpaid invoices combined.
- Example: On September 1st, an invoice for €100 is generated. “Your Balance” will show €100 until this invoice is marked as paid, then it returns to €0.
Understanding "Next Payout"
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What it shows: Displays your estimated payment for the upcoming payment run, including:
- All active bookings up to the current month's end.
- Manual payouts processed until the 25th of the month.
- Supplier cancellation compensation charges for bookings up to the current month's end.
- Adjustments from past months (may show as negative amounts).
- Update frequency: Updates regularly as new bookings come in and is generally accurate and current.
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When it resets: Resets when a new invoice is generated:
- Monthly Suppliers: Resets when your monthly invoice is generated at the 1st or 2nd.
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Bi-weekly Suppliers: Resets twice per month with each bi-weekly invoice generation.
- Example: On September 10th, “Next Payout” shows payments for all active bookings and compensations in September, plus any manual payouts. On September 30th, it includes all processed until September 25th. On October 1st, it resets for October bookings.
Understanding your Bookings for Payout page is essential for managing your finances effectively. Keep track of your balance and next payout to ensure smooth financial operations and contact Supplier Support by clicking on Help > Contact Support if you need help.
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