Read this to learn how to resubmit your product after addressing quality issues identified during the review process.
What is the Product Resubmission Process?
When you submit a new product to GetYourGuide, it undergoes a review to ensure it meets marketplace standards, offers a distinct choice for customers, and is set up for optimal performance. If quality issues are found, you will receive an email detailing the issues and a link to resubmit your product.
This guide walks you through the resubmission process step by step.
How to Resubmit Your Product
Step 1: Access the Resubmission Page
Select the button that says Fix issues in the email you received, or when you see this window when you sign in to the Supplier Portal.
Step 2: Review the Quality Issues
On the resubmission page, you will see a list of quality issues identified in your product.
Select the blue button next to the first issue (e.g. Update title) to start fixing it.
Step 3: Address Each Quality Issue
Follow the instructions provided for each issue. For example:
If the title needs improvement, use the provided guidelines or the AI tool to rewrite it.
Once updated, select Save.
Step 4: Resubmit Your Product
After addressing all quality issues, select the blue Resubmit button.
Your product will be rechecked by AI or our content experts.
Step 5: Await Approval
If no further issues are found, you will receive an email confirming that your product is live on the platform.
Frequently Asked Questions
How long does the resubmission process take?
The timeline varies depending on the number of submissions and the complexity of the issues. You will typically receive an update within a few days.
What happens if my product is not approved again?
You will receive another email detailing the remaining issues. Follow the same steps to address them and resubmit.
Can I make changes to my product after it is approved?
Yes, you can update your product details at any time to improve its performance.
Key Takeaway: Ensure all quality issues are addressed thoroughly before resubmitting your product. This will help expedite the approval process and improve your product’s performance on GetYourGuide.
Ready to resubmit your product? Log in to the Supplier Portal and follow the steps outlined above. If you need further assistance, contact our support team.
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