At GetYourGuide, we aim to enhance our marketplace for the best performance of your activities and to ensure a great customer journey from their first discovery moment to when they finish their trip.
Our commitment to quality-first means that we carefully review the activity descriptions provided by our Supply Partners before they go live, making sure they comply with our content standards and complement the diverse offerings on our platform. It’s by maintaining these high standards together that we create a marketplace where both you and travelers can find success.
Core Standards and Requirements
All activities on GetYourGuide must meet our safety, ethical, and legal standards.
Experiences that raise concerns about customer safety, ethics, animal welfare, or inappropriate/illegal content will be removed, and supplier accounts may be deactivated. All decisions are at GetYourGuide's discretion.
The following guidelines highlight most activities that are no longer accepted, though additional restrictions may apply:
Restricted Activities on GetYourGuide
Technology Products
- SIM cards, eSIMs, WiFi devices and phone data plans
Self-Guided Experiences
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Self-guided discovery games without physical tickets, physical tour guide or equipment or those that require a third party app download/login. This includes:
Self-guided audio tours
Self-guided walking tours or city exploration games
Mobile-guided scavenger hunts
Basic Transportation Services
Modes of rental transportation that are not related to an experience or guided tour (e.g. car, motorcycle or scooter rentals)
Non-experiential transfers; focused solely on getting travelers from point A to B using a standard vehicle (e.g. private van, taxi, or standard car service)
Standalone Services
Accommodation bookings (hotel rooms, apartment rentals)
Airport lounge access
Beauty and tattoo services (e.g. eyelash services, nail salons, beauty salons, make-up classes…)
Concierge, visa appointment and e-visas, or luggage storage services
Shopping and Retail
Listings solely for purchasing merchandise, souvenirs, art or any other items
Art galleries without an entry ticket
Activities in Restricted Locations
Activities in the following countries: Afghanistan, Bangladesh, Belarus, Cuba, Iran, Myanmar, North Korea, Pakistan, Russia, Sudan, Syria, Ukraine, Venezuela
Other Restricted Activities
Activities where gambling is taking place as part of the activity
Activities involving the consumption or purchase of drugs during the activity
Free tours or tip-based tours where primary compensation is expected via voluntary tips
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