Understanding Performance Analytics Dashboards

Discover how Performance Analytics Dashboards can empower you with valuable business insights on the GetYourGuide platform. All values are calculated by travel date unless specified otherwise.

Understanding the Approach

Performance Analytics Dashboards aim to provide you with crucial business metrics, intending to offer them more comprehensive data to understand your performance on GetYourGuide. 

How to Use the Analytics Dashboards:

  1. Access the dashboard from the homepage widgets or the "Performance" tab in the top navigation.
  2. Navigate to the “Filter by product” section and choose the product you want to view.

  1. Click on “Filter by date” and select the time range you want to see.
  2. You can also opt to “Show Year-over-Year comparison”.
  3. Click on “PDF reports” if you would like to download the information. 

Key Metrics and Value Proposition

  • Sales & Revenue: Gain insights into crucial performance metrics such as Net Revenue, Tickets, Tour Visitors, and Conversion Rate (the number of customers booking after viewing the tour). Understand your business's exposure and top source markets.
  • Customer Reviews: Monitor customer satisfaction with Average Review Ratings and identify trends in low ratings to enhance satisfaction.
  • Supplier Cancellation: Evaluate lost business opportunities due to cancellations, including Cancellation Rate, reasons, and Lost Revenue.
  • Product Performance: Assess the performance of your products across various metrics like revenue, bookings, tickets, and customer views.

Frequently Asked Questions

  • Can I access the Performance Analytics Dashboards from my mobile device?
    Yes, the dashboards are designed to be mobile-responsive, allowing you to access them conveniently from any device.
  • Can I customize the metrics displayed on my dashboard?
    While the default dashboard includes essential metrics, you can customize the view by applying filters and selecting specific metrics of interest.
  • How frequently is the data updated on the dashboards?
    The data on the dashboards is updated in near real-time, providing you with the most up-to-date insights into your business performance.

By leveraging Performance Analytics Dashboards, you can gain deeper insights into your business performance and make informed decisions to drive growth and success on GetYourGuide. For any further assistance or inquiries, don't hesitate to reach out to our support team.

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