Understanding Insights on the Supplier Portal

Read this guide to learn how to interpret and utilize Insights on the Supplier Portal effectively, thereby boosting your business growth on our platform.

Interpreting Insights

Insights on the Supplier Portal are actionable suggestions aimed at optimizing your business performance. These insights are derived from data analysis and user feedback to provide you with valuable recommendations. They are derived from testable experiments conducted on the traveler's side or based on our product quality understanding of our marketplace. These recommendations will help you determine your business growth.

How to Use Insights 

To access insights, navigate to the Insights section on the Supplier Portal homepage or through the top navigation menu. Here, you'll find a curated list of insights tailored to your business needs.

  • Navigate to the “Filter by product” section and choose the product you want to view
  • Click on “Filter by date” and select the time range you want to see.
  • Navigate to Open, Dismissed and Done to find the different cards by status.

Understanding Insight Cards

Each insight is presented as a card containing essential information:

  • Title: Indicates the main theme of the insight.
  • Content: Provides detailed information and recommendations.
  • Impact: Displays the potential impact on your business.
  • Call-to-Action (CTA) Button: Guides you with clear action steps (“Add availability”, “Create Itinerary”). You will be redirected to the specific page where you can action the suggestion. 

Frequently Asked Questions

  • How often are insights updated?
    Insights are updated whenever we find some improvement and growth opportunities for your product. You can expect to see new insights and recommendations periodically to help you stay informed about opportunities for improvement.
  • Can I dismiss insights that are not relevant to my business?
    Yes, you have the option to dismiss insights that may not be relevant to your current business objectives. Simply click on the “X” on the insight card and then dismiss, and you'll no longer see it in your insights feed.
  • How can I track the impact of implementing insights?
    You can monitor key performance metrics in the Analytics dashboard such as conversion rates, customer satisfaction scores, and revenue growth to gauge the impact of insights on your business. For more information about this feature, please read this article.

By understanding and leveraging insights effectively, you can make informed decisions to optimize your business performance on our platform. Should you have any further questions or require assistance, our dedicated supplier support team is always available to help you succeed.


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