Understanding Insights on the Supplier Portal

Read this to learn how AI Content Insights and general insights can help you optimize your product's performance on GetYourGuide.

What are AI Content Insights?
AI Content Insights are designed to help suppliers enhance product performance by identifying and resolving content inconsistencies that can affect traveler experience and conversion rates.

Interpreting General Insights
Insights provide actionable suggestions based on data analysis and user feedback, aimed at driving business growth through testable experiments and product quality assessments.

How AI Content Insights Work

  • Detection: AI scans your activity page to flag inconsistencies, such as contradictory information.
  • Guidance: Suppliers receive insights and guidance to address flagged issues.

Steps to Resolve AI Content Insights

  1. Navigate to Insights in the Supplier Portal.
  2. Select an AI-generated content Insight to address.
  3. Click Take Action to access the activity edit wizard.
  4. Review the overlay explaining the inconsistency and affected sections.
  5. Fix the inconsistency and save changes.
  6. Receive confirmation via pop-up notification once resolved.

An example of an insight at the Product Creation process is also highlighted below:


Using General Insights

  • Access insights via the Supplier Portal homepage or top navigation menu.
  • Filter by "All products" to choose the product you want to view.
  • Insights are presented as cards with essential information:
    • Title: Main theme of the insight.
    • Content: Detailed information and recommendations.
    • Impact: Potential business impact (e.g., "Up to 25% more bookings").
    • Action Button: Directs you to implement suggestions (e.g., "Add availability").

Key Benefits

  • Improved Content Quality: Resolving inconsistencies enhances activity quality and conversion rates.
  • Scalable Solution: AI detects issues at scale, crucial for managing high volumes of activities.
  • Enhanced Business Growth: General insights help identify growth opportunities and optimize performance.

Frequently Asked Questions

  • What happens if an AI Insight is incorrect?
    Contact our Support Team for assistance with any flagged issues that may be incorrect.
  • How quickly should AI Insights be resolved?
    Aim to resolve insights within 30 days to maintain optimal product performance.
  • Can I dismiss irrelevant general insights?
    Yes, click the “X” on the insight card to dismiss it. Access dismissed insights in the insights history.
  • How can I track the impact of insights?
    Monitor performance metrics like conversion rates and revenue growth in the Analytics dashboard.

By leveraging AI Content Insights and general insights effectively, you can significantly improve your product's quality and business performance on our platform. Visit the Supplier Portal to start enhancing your activity pages today.

Related Links:

Articles in this section