Updating availability using the reservation system

Overview:

This guide is for connected local partners. For non-connected partners, refer to this alternative FAQ.

Key Benefits:

Connecting your products via API ensures that your availability is automatically updated on our website, eliminating the need for manual adjustments when you receive bookings from various channels.

Frequency of Automatic Availability Updates: the following is the default frequency but is subject to change based on error rate and/or demand for the product.

Switching to Availability over API:

Any manual block created before the connection will stay active in your product. The API will fill any date from the expiry date of the manual blocks created. 

To ensure a 100% sync with the API:

1. 1. Delete all previous manual blocks.
   2. Update availability in your reservation system.
   3. Automatic availability blocks will be created with the first API connection.

Blocking Out Dates:

1. Go to your reservation system.

2. Set availability to 0 for the days you want to block.

3. Verify that the dates set to 0 are not bookable in the GetYourGuide Supplier Portal.

Urgent Changes:

For urgent last-minute changes, your reservation system should be able to send an alert to update availability. Contact your reservation system support team for details. 

Related Articles:

• Connecting a New Product to Your Reservation System 
• Price Page for Connected Products
• Price over API