1. Supply Partner Help Center | GetYourGuide
  2. Connecting via API

Price over API

Updated

Note:  Price over API may not be supported by all systems and products. Please contact your connectivity provider for assistance with this feature.


GetYourGuide is introducing Price over API feature. This feature enables automatic updates of your retail prices based on data from your reservation system, eliminating the need for manual price updates, and minimizing booking discrepancies. GetYourGuide will pull pricing information the same way we update availability if your system supports this functionality with GetYourGuide and it is enabled for your products.

This is an optional feature and can be enabled on the tour option level for options of your choice. Please review below information before you proceed with enabling Price over API. Currently, not all product configurations are supported by this feature.


Price Update Frequency & Dynamic Pricing

Similarly to availability, pricing information is pulled from your reservation system on a pre-defined schedule and is not updated in real time. GetYourGuide's current default frequency of updates for most systems is as follows (it may vary based on different factors, such as errors or booking volume): 

  • Every 8 days we fetch availability (and prices) for the next 365 days
  • Every 4 days we fetch availability (and prices) for the next 90 days
  • Every 1 day we fetch availability (and prices) for the next 30 days
  • Every 4 hours we fetch availability (and prices) for the next 7 days

Dynamic pricing with very frequent, automatic price changes based on demand, capacity or other factors may not supported at this time.


Important Notes

  • Most ticket categories, including Adult, Child, Youth, Infant, Senior, Student, EU Citizen, Military, EU Citizen, Student and Group products are supported. Add-ons and Tiered (Scaled) Pricing are not supported. 
  • Price over API is configured to accept retail rates only. Retail prices shared by your reservation system must be inclusive of taxes and fees. 
  • You must have pricing for all available time slots in the next 365 days in your reservation system. If there is a time slot with available vacancies no price assigned, the slot will not be made bookable on GetYourGuide.
  • Prices provided by your reservation system must be in the same currency as the currency you have selected in GetYourGuide Supplier Administration. 
  • The price received over API  will override any price manually configured in  GetYourGuide Supplier Administration.


How to enable Price over API 

Please follow below steps to enable this feature: 

  1. Confirm your reservation/ticketing system supports Price over API feature with GetYourGuide. Make sure the integration and Price over API feature is enabled in your system and copy Product IDs. For system-specific instructions, please refer to Supported Systems & Instructions article or contact your system's Integration Support.
  2. In your GetYourGuide Supplier Administration account, Go to Products → Manage Products. Choose the product you would like to connect, click Edit details. Under Options, choose the product option you would like to connect and click Connectivity Settings → Edit.
  3. Under Do you use a booking system for your availability?, select Yes. Select your system from the dropdown list and paste the product ID for the corresponding product in your reservation/ticketing system. Under What do you want to configure automatically?, select Availability and price. 
  4. You will be prompted to confirm that any manually configured price configurations will be deleted.
  5. Click on Add new pricing and create pricing configuration with categories identical to the ones in your reservation system. Save your created pricing configuration.
  6. Click Save to validate and save your settings. A success message will appear if connection was established successfully.


How to disable Price over API 

If for any reason it is necessary to disable Price over API, please follow the steps below. Note all pricing configuration are deleted when Price over API is enabled. New pricing configuration must be created manually when Price over API is disabled. 

  1. In your GetYourGuide Supplier Administration account, Go to Products → Manage Products. Choose the product you would like to connect, click Edit details. Under Options, choose the product option you would like to connect and click Connectivity Settings → Edit.
  2. Under What do you want to configure automatically?, change your selection to Availability only. 

  3. You will be prompted to confirm that any manually configured price configurations will be deleted.

  4. Click on Add new pricing and create pricing configuration with categories identical to the ones in your reservation system. Save your created pricing configuration.

  5. Click Save to validate and save your settings.


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