Connecting a new product to your Reservation system

GetYourGuide is proud to partner with leading reservation systems, ticketing platforms, and channel managers across the travel experience industry. To streamline your product integration, we support various systems, each with tailored instructions available here.
Read this to learn how to connect and configure your products with GetYourGuide efficiently.

Step-by-Step connection process

  1. Activate GetYourGuide Integration: Begin by enabling GetYourGuide integration within your reservation system and note the Product IDs provided by your system. 
  2. Link Your Product in GetYourGuide:
    • Navigate to Products Manage Products in your Supplier Administration account.
    • Select the product you wish to connect and click on Edit details.
    • Under Options, pick the product option for connection and select Connectivity Settings → Edit.
    • When asked if you use a booking system for availability, choose Yes and select your system from the dropdown menu.


If your system is not listed, request integration via the Integrator Portal

3. External Product ID: If your reservation system does not have the product list feature implemented, manually enter the Product ID obtained from your reservation system.
Note: For the first connection, manual entry of the product ID is always required.

  • Product list sync (NEW): Choose the product to connect from the list. This requires your reservation system to have implemented the product list endpoint for automatic product ID generation. If not, manual entry of the product ID is still necessary.


Setting up the product configuration 

Once you've completed the connectivity settings, setting up your product configuration is necessary for the product you created to be visible online. You will be prompted to provide and review the following input:

Product validation process

The validation process will run automatically after setting up pricing, capacity and parameters. Should the validation conclude without issues, your product will go live and be ready for customers to book.

Note: If your product fails validation, please contact your reservation system to resolve the issue.

Clicking Finish leads you to a summary page where you can:

  • View the default pricing block summary
  • Create date-based pricing blocks by clicking on Add New Pricing.

Additional pricing blocks (date-based pricing)

If you want to use different prices on specific dates, you can create additional pricing blocks by clicking on Add New Pricing.

You will be then asked to enter the below details: 

  • Name of the pricing block (e.g. "Summer pricing", "Valentine’s price")
  • Price for all categories
  • All date ranges that you want the pricing to be applicable to


  • Multiple pricing blocks can be created, but all additional pricing blocks and the default pricing block must share the same price category mix, capacity information, and price tiers.
  • Date ranges cannot overlap between pricing blocks.

Finalizing the Connection
After completing these steps, GetYourGuide will work to link your product with your system. This process needs to be repeated for each product option you wish to integrate.

Troubleshooting: If you encounter any errors during connection, please record the error message and consult your Reservation System for further assistance.

Not Finding Your System? If your booking system is not listed, review our Supported systems and instructions. For systems not currently integrated, encourage your provider to visit our Integrator Portal for guidance on developing compatibility with GetYourGuide.

By following these steps, you can ensure your products are connected and configured correctly on GetYourGuide, making them visible and bookable to travelers worldwide. Our goal is to make this process as seamless as possible, allowing you to focus on providing unforgettable experiences.


Related Articles:

Articles in this section