Read this to learn how the Provider Rating can enhance your activity visibility and booking potential on GetYourGuide.
What is the Provider Rating?
The Provider Rating is an aggregated rating based on customer reviews of all activities by a supplier. It aims to build trust and confidence among travelers when booking new activities without reviews.
By leveraging aggregated activity review scores, suppliers can showcase their reliability and quality to potential customers. This helps suppliers overcome initial challenges in gaining visibility for new activities.
How is the Provider Rating calculated?
The rating is derived from the average review ratings of all supplier’s tours and only active reviews are considered in the calculation.
Where will the Provider Rating be displayed?
- Activity Card
- Activity Detail Page
- Checkout Page
Actionable Tip: Ensure your activities maintain high-quality standards to achieve a review score of 4.0 or above, enhancing your visibility and booking rates.
Frequently Asked Questions
What if I get reviews on the new activity?
Once you receive 3 reviews on your new activity, the average rating of those reviews will be displayed.
What if my Provider Rating is below 4.0?
Scores below 4.0 are not displayed to avoid negatively impacting traveler trust.
Will review comments from other platforms be imported?
No, review comments from external platforms are not imported.
What if I import my external rating during activity creation?
When you import an external rating, it will be displayed under specific conditions. If your activities collectively have more than three reviews, the average rating from these reviews will be shown for new activities. The external score will be displayed only if you do not meet this review threshold and have shared a URL with a supported external score.
Enhance your activity's visibility and booking potential by maintaining high-quality experiences. Ready to improve your Provider Rating? Visit the Supplier Portal to get started.
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