Verification: How to Find Your Company Registration Number

Yes, you must complete verification before you can submit activities.

Verification is a legal requirement (KYC/KYB and Digital Services Act obligations) to confirm the identity of every supplier and keep the marketplace safe for travelers and partners. It also protects your business from impersonation and builds trust with customers.

You should verify as early as possible, ideally right after signing up. You can draft activities in parallel, but nothing goes live until your account is verified.

Most suppliers complete the online steps in under 10 minutes if they have their documents ready. After you submit, many verifications are approved within minutes, while some cases may take up to 48 hours if manual review is needed.

A Registered Company is a separate legal entity (for example, GmbH, LLC, Ltd., Corp.) that has a company registration number from a government business registry and files its own taxes.

An Individual Trader is a sole trader, freelancer, or self-employed person whose business income is part of their personal taxes and typically does not have a separate company registration number.

Ask whether you have a company registration number that you can look up in an official business registry; if yes, you are most likely a Registered Company. If you operate under your own name and cannot find your business in a company register, you are most likely an Individual Trader.

If you chose the wrong type by mistake, your verification can be reset so you can start again with the correct flow. Contact Supplier Support, mention that you selected the wrong type, and ask them to reset your verification.

All suppliers need:

• A valid government-issued photo ID
• A device with a camera
• A well-lit environment
• Contact details (phone and email)

Registered Companies also need:

• Exact legal company name
• Company registration number
• Registered business address
• Country of registration
• Names of managing directors (if requested)

You must use a valid, government-issued photo ID such as a passport or national identity card, with passports having the highest acceptance rate. Driver's licenses and Residence Permits are accepted for some countries but not all, and expired documents are not accepted.

No, your personal ID can be from a different country than where your business is registered. For example, a French citizen with a company registered in Spain can use a French passport for the identity check.

A company registration number is the unique number your company received when it was officially registered with a government authority or business registry. A tax ID (TIN) and VAT number are used for tax purposes and are not the same as the company registration number in most countries, even if formats overlap in some cases.

You can usually find it on your country's official business registry website by searching your company name or on your certificate of incorporation. Examples include:

• Companies House in the UK
• Handelsregister in Germany
• INSEE in France
• KVK in the Netherlands
• Registro Imprese in Italy
• Registro Mercantil in Spain
• State business registries in the US

For detailed country-specific guidance, see How to Find Your Company Registration Number.

Yes, but your business must already have an official registration number and appear in the government registry or documents. If your company is so new that it doesn't show up yet, wait until the registration is complete in the registry, then complete verification.

Use the registration number from the country where your legal entity is registered, not necessarily the country where you are physically located or where most of your customers are. If you have several entities, choose the one that will contract with GetYourGuide and use that entity's registration number.

The identity check should be completed by an owner, director, or authorized representative who legally controls the business and is listed in the company registry where applicable. The person whose details you enter must be the same person who uploads the ID and completes the selfie—these steps cannot be done by different people.

Yes, you can complete the entire verification on a smartphone using its camera for both the ID photo and the selfie. If you start on a laptop, you can also choose to continue the photo steps on another device using a secure link or QR code.

You typically have 3 attempts to complete verification successfully. Because attempts are limited, it's important to fix the exact issue before resubmitting.

Most declines are caused by:

• Mismatches between your entries and official records (company name, registration number, address)
• Wrong number types (e.g., tax vs registration number)
• Issues with ID photos and selfies (quality, expired documents, etc.)

See How to Fix Common Issues for detailed troubleshooting.

First, double-check your legal name, registration number, and address against your government registry, and make sure your ID photo and selfie meet the quality guidelines. If everything appears correct and you still get declined, contact Supplier Support with screenshots, your country, and business type so they can review your case and, if needed, move it to manual review.

Yes, you can request changes to your company name, registration number, or registered address if your business details change later. Some changes may require supporting documents to confirm the update.