Read this to learn how to navigate the authentication process on the Supplier Portal.
- How do I create a ticket on the Supplier Portal?
You can create a ticket by using the contact form available on the Supplier Portal. - What happens after I create a ticket?
After creating a ticket, you will receive an email containing a link to the ticket you created.
- How do I view my ticket?
Click on the link provided in the email. This will redirect you to the Help Center. - What if I am not authenticated?
If you are not authenticated, you will be redirected to the Supplier Portal to complete the authentication process. - What happens after authentication?
Once authenticated, you will be redirected back to the Help Center where you can view your tickets. - What if I log out?
If you log out, your session will be terminated, and you will be redirected back to the Supplier Portal.
Frequently Asked Questions
- How do I ensure my session remains active?
Stay logged in to the Supplier Portal to avoid repeated authentication. - Can I access my tickets from any device?
Yes, as long as you authenticate through the Supplier Portal, you can access your tickets from any device. - What should I do if I encounter issues during authentication?
Contact our Supplier Support team for assistance if you face any authentication issues.