Connecting your product options to a reservation system (new flow '24)

Read this to learn how to efficiently connect and configure your products with GetYourGuide.

Ensuring your offerings are visible and bookable on GetYourGuide is straightforward with our updated supplier connection process. This guide is designed for suppliers who have registered with us on or after February 27, 2024, and are using a reservation system.

Step-by-Step connection process


  1. Integration: If your system is not listed, request integration via the Integrator Portal

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  2. Connect your product: On the Connectivity Settings page, select "Yes" to the question "Do you use an online reservation system?"
  3. Manual input: If your reservation system does not have the product list feature implemented, manually enter the Product ID obtained from your reservation system.
    Note: For the first connection, manual entry of the product ID is always required.
  4. Product list sync (NEW): Choose the product to connect from the list. This requires your reservation system to have implemented the product list endpoint for automatic product ID generation. If not, manual entry of the product ID is still necessary.


Setting up the product configuration 

Once you've completed the connectivity settings, setting up your product configuration is necessary for the product you created to be visible online. You will be prompted to provide and review the following input:

Product validation process

The validation process will run automatically after setting up pricing, capacity and parameters. Should the validation conclude without issues, your product will go live and be ready for customers to book.


Note: If your product fails validation, please contact your reservation system to resolve the issue.


Clicking Finish leads you to a summary page where you can:

  • View the default pricing block summary
  • Create date-based pricing blocks by clicking on Add New Pricing.

Additional pricing blocks (date-based pricing)

If you want to use different prices on specific dates, you can create additional pricing blocks by clicking on Add New Pricing.

You will be then asked to enter the below details: 

  • Name of the pricing block (e.g. "Summer pricing", "Valentine’s price")
  • Price for all categories
  • All date ranges that you want the pricing to be applicable to


  • Multiple pricing blocks can be created, but all additional pricing blocks and the default pricing block must share the same price category mix, capacity information, and price tiers.
  • Date ranges cannot overlap between pricing blocks.

Frequently asked questions

  • What is the rollout plan for these changes?
    The initial release for new suppliers registering with GetYourGuide started on February 27, 2024. The second release has a migration phase for existing suppliers from March 1 to March 31, 2024.
  • Can we define the extension of seasonal pricing?
    At the moment, you will continue to have the freedom to define the name and duration of your pricing blocks, but it could be a possibility in the future.
  • Will changing a product from a non-connected to a connected setup delete the existing availability and pricing blocks?
    Yes, this will delete existing availability and pricing blocks due to the new logic implementation.
  • When I connect anything via API, will I need to check which prices apply to which dates directly at each live EDP (External Distribution Point)?
    Yes. This remains unchanged, you will have to consult this information as you used to. 
  • Once a pricing block is created, is it immediately online?
    Yes. As soon as the availability comes in, we will have the new prices associated with the new prices created.
  • Is there a plan to implement custom availability in the future?
    Eventually, we will, but for now, this is only possible for externally consumed availability.

By following these steps, you can ensure your products are connected and configured correctly on GetYourGuide, making them visible and bookable to travelers worldwide. Our goal is to make this process as seamless as possible, allowing you to focus on providing unforgettable experiences.


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