How to check payments

Log into your Supplier account

Go to the Finance tab

To review invoices, click on the Invoices tab

The invoicing period spans from the 1st to the 31st of each month. If you've chosen a biweekly payout, the month is divided into two halves, with the first invoice covering the 1st to the 15th and the second from the 16th to the 31st. 

To review the payment confirmations, click on the Payment confirmations tab

The primary payment cycle occurs by the 5th working day of the subsequent month, while the mid-month cycle happens by the 5th working day following the creation of the mid-month invoices which happens on the 15th of each month

Payment execution require valid payment details and a 50 EUR threshold.

Biweekly payments

Opting for the biweekly payment schedule means your payments will be disbursed on the 5th and 20th of each month. By choosing this schedule, you agree to a 2% increase in your contractual commission rate for future bookings

To change your payment frequency, follow these steps:

  1. Go to the "Finance" section

  2. Select "Payment details"

  3. Click "Edit" to make changes

  4. Don't forget to save your updated preferences


Understanding Payment Processes

Invoice Generation:

On the 2nd of each month (15th for the biweekly payments), invoices are automatically generated.

Payments Execution:

Payments are made on or before the fifth business day of each month. In the biweekly cycle, they are processed within five business days after the mid-month invoice is generated on the 15th of each month.

To ensure successful payment, it is essential to complete all required information. For more details, please refer to the following link.

Payment Details Change:

Changes to payment details made before the 31st will affect the current invoice period. Similarly, adjustments made by the 15th of the current payment period will be considered for the payments this month.

To ensure smooth payment processing, please complete all payment details accurately. This includes proper spelling and correct numerical entries. Fill in every field without leaving any blanks. Provide comprehensive information, including both contact and VAT details.

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